Tag Archive for: Asheville Habitat staff

Asheville ReStore Leaders Reflect on Past

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By Klesa Ausherman

The ReStore team is made up of world class, top-notch doers. All day, every day, they’re in constant motion- receiving, cleaning, and sorting donations; moving items to the sales floor (and we’re talking BIG items ya’ll); assisting customers with purchases, hauling and loading items into vehicles- BUSY with a capital B. Store manager Jeff Bridgman and assistant manager Scott Bianchi can be found at any time wherever the most urgent need has sprung up. You’ll rarely find them at their desks, even though there is plenty of work to keep them there. With the advent of a pandemic and the loss of hundreds of weekly volunteers, Jeff and Scott have found themselves with many additional hats to wear- such as standing outside the ReStore entrance to ensure the safety of shoppers and staff by asking to everyone to follow safe shopping guidelines before entering the store. To say the least, management as well as the rest of the ReStore team have found themselves in markedly different working conditions since the ReStore reopened in May.

However, amidst the busyness of the days, when a request was sent out for memories and reflections from the last 30 years of business, Jeff and Scott responded right away.

Scott Fishing

Scott Bianchi (far right) “fishing” (a pre-pandemic photo)

Scott Bianchi joined the Asheville ReStore team in 2007. He began as a Truck Driver, then worked as the Lower Showroom Supervisor before becoming Assistant Manager last year. He also currently serves on the ReStore Societal Impact Committee. Scott is an amazing advocate for his team. He is direct and honest, without an ounce of hot air or fluff to be found in his demeanor. His “what you see if what you get” attitude is respected by his team, as it also comes with a strong work ethic and willingness to get the job done. As a long-time and well-rounded team member, his reflection on the last 30 years is unique.

My memories of the last 13 years at the ReStore are one big blur of forward momentum and growth. But in a nutshell…

The overall memory that I take away is the Local aspect, the sense of belonging to and serving the community of Asheville and greater WNC. From helping someone rehab a house on a shoestring budget to helping an entrepreneur outfit a local restaurant, and then watch it be successful. I’ve sat on church pews we picked up at a local church that found a new life as seating at secular music venues, and many customers have showed me pictures of their home projects that they completed with purchases from the ReStore.  

Also invaluable have been the different perspectives brought by diverse staff, volunteers and homeowners.  We’ve all lived through unprecedented growth in our community, worked through a complete remodel of the store itself, seen the need for affordable housing skyrocket in our area, and grieved over the unexpected passing of volunteers and staff. It’s been a wild and rewarding ride, and 30 years is a huge accomplishment. We all should remember Lew Kraus’s original determination and vision when he started driving around on “trash day” in Asheville and picking up items from the side of the road that he knew could be re-used and sold for Habitat’s benefit!”         ~Scott Bianchi, ReStore Assistant Manager

Jeff

Jeff Bridgman, ReStore Manager

Jeff Bridgman has been with the Asheville ReStore since 2014, serving first as Donations Manager before moving into the role of Store Manager last year. One of his team members commented recently “I have never seen someone so thorough in their follow through as Jeff”, and how accurate that is. Nothing slips through the cracks with Jeff overseeing it, and in an operation like the ReStore that is no small feat…especially when half of every day is now spent standing in the sun, reminding customers to follow all safe shopping directions. He could easily have delegated this not very enjoyable task, but he didn’t. Jeff is the epitome of dedication and hard work.

“My memories of the ReStore may be a bit different as I have had the experience of viewing the store as a corporate donor and then as a team member. My first contact with the ReStore came when I was introduced to Paul Reeves while working at Grove Park Inn. Part of my job then was to coordinate donations and pick-ups with Habitat as GPI started a new chapter by giving away furniture and other items instead of selling it to staff or throwing it away. As GPI’s relationship with the ReStore expanded, I got to know several of the drivers and volunteers; some of whom are still here today. I also developed a regular phone conversation and relationship with Piper Parker, the ReStore Scheduling Coordinator.

Over time, I learned more about Habitat from staff, from working on the GPI-sponsored Habitat house, and volunteering a few times with Home Repair. (Chipping lead paint off of a house is an experience I won’t forget!)  I remember visiting the ReStore when the lower showroom was still an area where cars pulled into. I thought that was crazy!

When I moved to south Georgia for work, I thought that would be the end of my association with the ReStore. I was wrong.

I remember the excitement I felt when I had the opportunity to return — as the Donations Manager, and that is where my real education about the ReStore began. The past six plus years have seen a lot of changes for me personally and for the affiliate. The one thing that has remained the same through it all is the unwavering belief and determination that everyone here shares for the mission, vision, and values of AAHH. We may all not agree on how to accomplish the goals sometimes, but everyone here is committed to making the community and the world a better place and that to me separates the ReStore from any place else I have ever worked.”      ~Jeff Bridgman, ReStore Manager

Some say the true test of leadership is how well you function in a crisis. But, perhaps the greater reflection of leadership quality is how well the entire team functions in a crisis. The past several months have arguably been some of the most difficult for the ReStore team- not for lack of sales, but rather for lack of man power as volunteers were asked to stay home due to the pandemic. Witnessing the whole ReStore team functioning with strength, determination, and positivity without 140+ volunteers each week is a true testament to the quality of leadership at the helm.  Just as these leaders have looked back and reflected on their years at the ReStore, it is certain that there will be a day in the future when others will bring reflection and deep gratitude for the leadership Jeff and Scott have provided during this most challenging time.

#teamRestore.

AAHH Announces New Executive Director

ASHEVILLE, N.C. (February 2, 2016) — Asheville Area Habitat for Humanity today announced that Andy Barnett has been named as its new Executive Director. Barnett succeeds longtime Executive Director Lew Kraus, who has announced his retirement from the position.

Barnett comes to the affiliate from St. Paul, Minnesota, where he has been Coordinating Consultant for the Frogtown Rondo Home Fund for the last three years. Frogtown Rondo Home Fund is a unique collaboration of over 30 community, philanthropic, and local government organizations focused upon enriching the quality of life in the Frogtown and Rondo neighborhoods of St. Paul. The Frogtown Rondo Home Fund connects and enhances public and private housing resources and activities in a very diverse section of the city, seeking to bring visible stability to the area while addressing residents’ most pressing housing needs.

Prior to his three years with Frogtown Rondo Home Fund, Barnett was with Twin Cities Habitat for Humanity for nearly 14 years. During his tenure with one of the most innovative Habitat affiliates in the nation, Barnett served in a variety of roles including Site Supervisor, Director of Construction, and Director of Community Development. In 2010, as interim Director of Programs and Services, he co-chaired the affiliate’s participation in the prestigious Jimmy and Rosalynn Carter Work Project, with responsibility for neighborhood engagement, family services, volunteerism, construction, logistics, gifts-in-kind, and events.

“Andy’s track record of hands-on leadership and experience with affordable housing initiatives at Twin Cities Habitat and Frogtown Rondo Home Fund will be great assets for both Asheville and Asheville Area Habitat for Humanity,” said David Whilden, Board chairman for the organization. “He comes to Asheville having made strong contributions to the cause of improving the lives of Twin Cities residents by building homes and stronger neighborhoods. We believe Andy is an excellent fit for our organization, our community, and our values of collaboration, opportunity, dignity, and empowerment.”

Barnett is a graduate of the University of Minnesota with a degree in Housing Studies. However, he is no stranger to Asheville and western North Carolina. He began his studies at Appalachian State University and started his career in affordable housing by helping establish a Habitat affiliate in Rockingham County, NC after attending a regional Habitat affiliate conference in Asheville that was held in 1993. Additionally, Barnett and his wife were married at the Asheville Botanical Gardens.

“The Board of Directors recognizes that we have been so fortunate to have someone with Lew Kraus’ tremendous character, energy, and capabilities as our leader for 28 years,” said Whilden. “The staff, homeowners, volunteers, donors, and supporters of Asheville Habitat have achieved remarkable things during this time. We are also very enthusiastic about having a leader succeed him, who will build upon that legacy and help achieve our vision of a world where everyone has a decent place to live.”

Kraus added, “Twin Cities Habitat for Humanity is considered a model Habitat affiliate, and we are grateful to have Barnett’s experience with that organization here in Buncombe County. His involvement with so many facets of the Habitat operation will be especially valuable in his role as Executive Director. Additionally, his experience with a community-based organization like the Frogtown Rondo Home Fund will be a great asset as we address the challenges of affordable housing in our neighborhoods.”

Barnett will begin his work as Executive Director in March.