Asheville ReStore Leaders Reflect on Past

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By Klesa Ausherman

The ReStore team is made up of world class, top-notch doers. All day, every day, they’re in constant motion- receiving, cleaning, and sorting donations; moving items to the sales floor (and we’re talking BIG items ya’ll); assisting customers with purchases, hauling and loading items into vehicles- BUSY with a capital B. Store manager Jeff Bridgman and assistant manager Scott Bianchi can be found at any time wherever the most urgent need has sprung up. You’ll rarely find them at their desks, even though there is plenty of work to keep them there. With the advent of a pandemic and the loss of hundreds of weekly volunteers, Jeff and Scott have found themselves with many additional hats to wear- such as standing outside the ReStore entrance to ensure the safety of shoppers and staff by asking to everyone to follow safe shopping guidelines before entering the store. To say the least, management as well as the rest of the ReStore team have found themselves in markedly different working conditions since the ReStore reopened in May.

However, amidst the busyness of the days, when a request was sent out for memories and reflections from the last 30 years of business, Jeff and Scott responded right away.

Scott Fishing

Scott Bianchi (far right) “fishing” (a pre-pandemic photo)

Scott Bianchi joined the Asheville ReStore team in 2007. He began as a Truck Driver, then worked as the Lower Showroom Supervisor before becoming Assistant Manager last year. He also currently serves on the ReStore Societal Impact Committee. Scott is an amazing advocate for his team. He is direct and honest, without an ounce of hot air or fluff to be found in his demeanor. His “what you see if what you get” attitude is respected by his team, as it also comes with a strong work ethic and willingness to get the job done. As a long-time and well-rounded team member, his reflection on the last 30 years is unique.

My memories of the last 13 years at the ReStore are one big blur of forward momentum and growth. But in a nutshell…

The overall memory that I take away is the Local aspect, the sense of belonging to and serving the community of Asheville and greater WNC. From helping someone rehab a house on a shoestring budget to helping an entrepreneur outfit a local restaurant, and then watch it be successful. I’ve sat on church pews we picked up at a local church that found a new life as seating at secular music venues, and many customers have showed me pictures of their home projects that they completed with purchases from the ReStore.  

Also invaluable have been the different perspectives brought by diverse staff, volunteers and homeowners.  We’ve all lived through unprecedented growth in our community, worked through a complete remodel of the store itself, seen the need for affordable housing skyrocket in our area, and grieved over the unexpected passing of volunteers and staff. It’s been a wild and rewarding ride, and 30 years is a huge accomplishment. We all should remember Lew Kraus’s original determination and vision when he started driving around on “trash day” in Asheville and picking up items from the side of the road that he knew could be re-used and sold for Habitat’s benefit!”         ~Scott Bianchi, ReStore Assistant Manager

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Jeff Bridgman, ReStore Manager

Jeff Bridgman has been with the Asheville ReStore since 2014, serving first as Donations Manager before moving into the role of Store Manager last year. One of his team members commented recently “I have never seen someone so thorough in their follow through as Jeff”, and how accurate that is. Nothing slips through the cracks with Jeff overseeing it, and in an operation like the ReStore that is no small feat…especially when half of every day is now spent standing in the sun, reminding customers to follow all safe shopping directions. He could easily have delegated this not very enjoyable task, but he didn’t. Jeff is the epitome of dedication and hard work.

“My memories of the ReStore may be a bit different as I have had the experience of viewing the store as a corporate donor and then as a team member. My first contact with the ReStore came when I was introduced to Paul Reeves while working at Grove Park Inn. Part of my job then was to coordinate donations and pick-ups with Habitat as GPI started a new chapter by giving away furniture and other items instead of selling it to staff or throwing it away. As GPI’s relationship with the ReStore expanded, I got to know several of the drivers and volunteers; some of whom are still here today. I also developed a regular phone conversation and relationship with Piper Parker, the ReStore Scheduling Coordinator.

Over time, I learned more about Habitat from staff, from working on the GPI-sponsored Habitat house, and volunteering a few times with Home Repair. (Chipping lead paint off of a house is an experience I won’t forget!)  I remember visiting the ReStore when the lower showroom was still an area where cars pulled into. I thought that was crazy!

When I moved to south Georgia for work, I thought that would be the end of my association with the ReStore. I was wrong.

I remember the excitement I felt when I had the opportunity to return — as the Donations Manager, and that is where my real education about the ReStore began. The past six plus years have seen a lot of changes for me personally and for the affiliate. The one thing that has remained the same through it all is the unwavering belief and determination that everyone here shares for the mission, vision, and values of AAHH. We may all not agree on how to accomplish the goals sometimes, but everyone here is committed to making the community and the world a better place and that to me separates the ReStore from any place else I have ever worked.”      ~Jeff Bridgman, ReStore Manager

Some say the true test of leadership is how well you function in a crisis. But, perhaps the greater reflection of leadership quality is how well the entire team functions in a crisis. The past several months have arguably been some of the most difficult for the ReStore team- not for lack of sales, but rather for lack of man power as volunteers were asked to stay home due to the pandemic. Witnessing the whole ReStore team functioning with strength, determination, and positivity without 140+ volunteers each week is a true testament to the quality of leadership at the helm.  Just as these leaders have looked back and reflected on their years at the ReStore, it is certain that there will be a day in the future when others will bring reflection and deep gratitude for the leadership Jeff and Scott have provided during this most challenging time.

#teamRestore.

A ReStore Reflection

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I was hooked on the Home Store after my first shift and committed to several Saturdays each month. Two years later, a new staff position had been created and it was suggested that I apply. I wasn’t looking to make a move, I enjoyed teaching and loved the high school environment, but the opportunity to be a part of this mission was far too strong of a pull. My time in the Home Store, now the ReStore, yielded far more than I ever expected.

Finding Purpose and Passion through Service

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By Klesa Ausherman

Finding your very own dream team is, well, what dreams are made of! But that’s exactly what happened when Emily Stevens signed up for a year of service with Asheville Habitat.  As a YAV (Young Adult Volunteer) working closely with the Construction Services Volunteer Manager, Emily frequently found herself on Habitat construction job sites. Alongside two other “Year of Service” AmeriCorps members, and with no former construction experience, Emily began to learn about the work that happens on Habitat job sites. Watching AmeriCorps members learn construction skills, and then lead groups of volunteers doing the very projects they had just learned how to do, began to stir up a desire in Emily to learn those skills as well. She remembers, “As I grew closer with Christina and Lawrence and got to see what their work entailed, my interest in learning those skills for myself grew. I was already attuned to a year of service with the YAV program, so doing a second volunteer year wasn’t a hard sell. Ultimately I realized that I had grown to love the Construction team and saw the heart they put into their work to make affordable home building and repair a reality for people. That was a team I wanted to be a part of.”

Emily Stevens First Day On Site As Construction AmeriCorps

Emily Stevens on her first day on site as an AmeriCorps Service Member. 8.24.16

Emily signed up for her second year of service through Asheville Habitat’s AmeriCorps program, and was officially part of the Habitat construction team.  Without any official building or construction experience, Emily remembers being a little nervous during her first days on the job site. “I didn’t want to be a hindrance to anyone on site. I wished that I just automatically knew every step to building a house so I could plug volunteers into each task according to their skill level as easy as my coworkers made it look and not have to constantly ask them. But then the more I did myself, especially as a newbie, the easier it was to explain to someone else who didn’t know what they were doing since I had just been in that position. And then when they understood it, I was so satisfied.”

As with many recent college graduates who choose to serve with AmeriCorps, Emily was searching for what was next for her. Although she wasn’t sure specifically what to expect from her first AmeriCorps year, she began to discover aspects of her work on the construction site that were not just ok, but genuinely rewarding. “My confidence speaking in front of groups, commanding attention, and orchestrating the flow of daily projects grew throughout the year and that sort of leadership was new and exciting. I also really liked the physical component of my job and learned a whole new appreciation for manual labor. The world of building was brand new to me so my learning curve was quite steep. But I knew I wanted to acquire a set of “hands-on” skills that could be useful throughout my life.”

When her service year with AmeriCorps came to a close, she began to reflect on her experience, and instead of wanting to move on for the next thing, she found herself wanting more time with the work she was already doing. “I was beginning to see that I was just skimming the surface as far as the construction projects I had learned and I wanted to get my hands dirty again.”

Emily 9.14.18

Emily 9.14.18

So she signed up for a second year! “I realized I was really happy with everything I had been doing. All around me I was talking with friends who were considering what their next “move” was, whether it was grad school, or the first job out of grad school, or they still didn’t know. Everyone was thinking about something different than what they were already doing. But when I reflected on my time at Habitat, I realized that I didn’t hate going to work every day, in fact it was the opposite- I was excited to see what was next. I was in a whole new learning environment that kept me on my toes. Every day looked different, so there was never the worry of boredom. This was contrary to everything I was hearing about ‘work’. I decided to do a second year of AmeriCorps service to further my home building education with the hopes of maybe a position opening up at the organization somewhere down the road.”

And it just so happened- her luck panned out. As her second service year with AmeriCorps came to a close, Asheville Habitat decided to hire a fourth Construction Supervisor. It was the next step she was waiting for. Emily entered into a supervisor apprentice position, focusing on the finishing side of home construction while also building her knowledge and skill at framing, until she was able to start supervising her own Habitat house from the ground up. Now, after almost 2 years as a full-time Construction Supervisor, Emily will break ground on her first independently supervised house, the Women Build House, this month! “The transition has been very smooth throughout my 5 years at the organization, from administrative-based work my first “Year of Service”- developing relationships with the core volunteers and learning the ins and outs of affordable housing, to two years as an AmeriCorps Crew Leader on the job site increasing my repertoire of projects I can lead, to now putting it ALL together and starting my own house!”

After five years with Asheville Habitat – 3 years of service and 2 years of site supervision – Emily is quick to recommend the AmeriCorps program. “If you have any interest in an AmeriCorps position, even just an inkling to learn what the job might entail, diving in for a full year is the best way to know if it could turn into a desirable career for you.”

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Emily with a group of volunteers

And of course, she doesn’t hesitate to recommend Asheville Habitat’s AmeriCorps program: “As long as you’re eager to learn, being an AmeriCorps member with Asheville Habitat is a great way to learn about the “Habitat way” while really making an impact on our community. There is so much to learn about the affordable housing crisis and how Habitat plays a huge role in giving people a hand-up towards a stable future. You get to hear so many stories working with future homeowners and volunteers, it becomes easy to see how much of a family we all are.”

From the volunteers, to the staff, to the future homeowners- through her years of service with AmeriCorps, Emily found the work she loves and a dream team to build with.

“Construction work is definitely a skill, but more than anything it just takes stepping back and thinking about that tool or task to see how you could go about constructing it. Seeing the confidence build in someone throughout the course of the day or week is one of the most rewarding skills that still makes my day.”

A Volunteer’s Memorial

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By Klesa Ausherman

If you’ve visited the Asheville ReStore lately, you may have noticed two handsome, custom built flower boxes that recently came to live at the ReStore. Their outward appearance may suggest nothing more than a tasteful new addition to the Asheville Habitat property- they are notably well built, with custom woodwork, attractive proportions, and overflowing with botanical potential. However, their real value lies not in their timeless appearance, but in what and who they represent to the Asheville Habitat family.

Being a core Asheville Habitat volunteer in many ways resembles being part of a large extended family. Hundreds of volunteers showing up to serve every week for years, even decades, in some ways mirrors the consistency of certain family members in our lives. Like blood in a family, the commonality of purpose brings Habitat family members together. Inevitably, this consistency of showing up together for a common purpose forges friendships and builds relationships that are rich and meaningful. For staff and volunteers alike, the benefits of joining the Habitat family are deep and wide. And naturally, when it comes time to say goodbye, it’s never easy.

Mike Burke

Mike Burke

Mike Burke was the picture of familial consistency in the almost eight years he volunteered with the Asheville ReStore. He brought fun, laughter, and commitment to his Wednesday shifts in the bookstore- and he never showed up without a new joke for shoppers and staff.  With an outgoing, comedic charm, it may have come as a surprise to some that he was a master history teacher for the majority of his professional life. After many years of teaching, he enjoyed retirement with his wife, Asheville native Marthann Coleman, travelling the world and leading groups of students on international adventures. After losing his wife in 2009, he joined Asheville Habitat’s team of volunteers in a new season of volunteer service and philanthropy. It was during this season that Mike commissioned a local craftswoman to custom build two large wooden flower boxes, reminiscent of the patio gardens his wife would plant and tend each year. And although Mike grieved deeply at the loss of his bride, his new volunteer commitments opened doors for new friendships to bloom.

The Asheville ReStore bookstore was among several nonprofit recipients of his time, and they were the perfect pair. The bookstore benefited from his organization and detailed attention, and Mike delighted in meeting  customers and developing friendships with staff and fellow volunteers. He made fast friends with a few gentlemen on the ReStore Appliance Repair team, and their stand up coffee break in the bookstore became a weekly ritual. A well-read, enthusiastic lover of music, Mike was at home in the bookstore among new friends and even some family, too.

Kit Rains, Mike’s daughter and Development Director at Asheville Habitat, remembers looking forward to her break on Wednesdays to go visit her dad in the bookstore. It was a relationship dear to her heart, one which she says, distilled down to her dad’s greatest qualities- “He was one of the finest examples of his generation”, she says. “He was fair-minded, he was truly charitable, he was very practical, and he loved his family.”

Perhaps at the heart of each volunteer’s choice to serve, is a desire for equality. Kit’s description of her father substantiates this. “My dad was one of the most fair-minded people I’ve ever known; he always listened to both sides of an issue. He felt that Habitat treated people with respect in recognizing the need for a stable, affordable home, but also requiring people to get down to work and pay for it. There was a real practical fairness to him that I think was characteristic of his generation and really resonated with Habitat’s program.” Among the Asheville ReStore staff, Mike’s sense of humor, engaging personality, and his willingness to help out wherever he was needed still stand out as memorable qualities.

When it came time to say goodbye to Mike last August after a 6-month battle with bladder cancer, he made sure to do things his way. Always practical, Mike organized his own memorial service to be held at the weekly Asheville Beer and Hymn night, an event he routinely attended with his Habitat friends. All Habitat staff and volunteers were invited to come have a final beer on him, celebrate his life, and toast him into what comes next.

Mike was a beloved member of the Asheville Habitat family. His beautiful flower boxes, now surrounded by rose bushes between the ReStore and the administrative offices, are a constant reminder of how deep and wide this family really is. The boxes remind us of Mike- his joy, his humor, his incredible character. They remind us of the hundreds of volunteers who show up weekly to serve. And they remind us of the entirety of the volunteer family who has served with us over the past three decades, who have made Habitat’s mission of stable, affordable housing for everyone who needs it, an ever growing reality in our Buncombe County community.

My AmeriCorps Story

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By Sydney Monshaw 

Ryan (fellow AmeriCorps member) and I and two volunteers working on a lead paint remediation project in Enka in early Spring 2018. This was the first time we had needed the yellow suits and we kept joking around that we felt like ghostbusters!

Nearly three years ago I moved to the mountains of North Carolina, without knowing a single other person, to take a job in construction with Asheville Area Habitat for Humanity. I did a year of service with AmeriCorps as a member of the Home Repair team, decided to stick around for a second year of service, was hired as a Home Repair site supervisor, and finally made my way to the Fund Development team. A winding path full of challenge, growth, mud, sweat, spreadsheets, and deep love for this Asheville community I now get to call home.

I began my first service term in August of 2017. I had just graduated from NYU and had no idea what I was going to do with my life or how to put my desire to serve into action. I knew I wanted to make a difference in the world, use my youth to put in the hard work often necessary to make change, and have an experience unlike anything I’d had while living in New York City. Through both my service and my employment with Asheville Area Habitat for Humanity, a passion for affordable housing has been sparked in me. My work has given me the opportunity to grow in empathy and compassion and to seek solutions so that truly everyone has a place to call home.

Ryan and I working on Sophie Dixon’s house in Shiloh in the fall of 2017, my first AmeriCorps year. We had only been on the job a few weeks but I was given a leadership role on this house because our project manager was leading a volunteer team in Guatemala and Ryan was in the hospital.

This was late spring/early summer 2018 and Ryan and I were getting to the end of our service term. We were power washing a home in Arden for a sweet aging lady and that was the day we knew the power washer was falling apart, we both got SOAKED.

We were working on a project all the way out in Barnardsville in the fall of 2018 for a very cool family. We built them a retaining wall (visible behind us) and it was HARD work. We moved tons and tons of concrete block, stone and 6×6 posts. The homeowner helped us well past his sweat equity requirement with all of this heavy lifting and one morning when it got to be a little chilly, he emerged in his AmeriCorps sweatshirt. It turned out that he had served as an AmeriCorps too! He was so proud of his service and so proud to work alongside us. It brought together all of the pieces of Habitat that I love: community, relationships, hard work, and stories.

My first year of AmeriCorps was what you might expect from a 23-year-old with limited construction experience: driving a huge van around Buncombe County, fixing everything from leaking sinks to broken floor systems, and building 80-foot ramps and cinder block retaining walls. I learned a heck of a lot that year, and I made a lot of mistakes. Not only did I learn how to use a circular saw, and what dimensions are appropriate for a ramp, I also learned to manage volunteers, how to plan projects, and that I am a lot stronger (physically) than I thought I was! We moved a lot of heavy things! In all of that learning I also purchased the wrong materials plenty of times, sawed pieces of lumber that were meant to remain uncut, and drilled so many screws that should have been nails. All of my missteps were met with kindness and understanding from my supervisor. That whole first year he just kept saying “it’s only wood and nails” and he would patiently walk me through how to do it correctly. It was a safe space to try and fail and blunder and succeed, a place for my confidence to grow.

When I applied to serve another year on the Home Repair team, I had dreams of increasing my leadership in order to begin to make an actual difference (now that I was wise and knew the difference between a drill and an impact driver). I had no idea I would be given the opportunity of

I took this shot during the last week of our fiscal year in summer 2019. We were making a big push to finish a Veteran Repair Corps job and we hit every possible hurdle from flaky volunteers, to bad weather, to extraordinary heat, and material delays. We called on all staff to give us a hand and we got a lot of help! It was really cool to get to work alongside our ED Andy Barnett for the day. As an AmeriCorps (who knew I was going to be staff at that point) it was neat to get some time to know him and his views about Habitat. Our ED is accessible and can put in a hard day’s work on site when we truly need everybody to roll up their sleeves! He also took us out for tacos that day and it was a real treat to share a meal with our team!

a lifetime to build my management skills, advocate for our aging population, and help to highlight some previously unknown needs that our affiliate could address. That year I was asked to work on a pilot program that would serve clients over age 60 with no-cost repairs. We had a strict and small budget, a limited scope for the types of repairs we could provide, and lots of reporting that had to happen for every client served. I was able to serve 20 clients and their families over the course of that year and was witness to countless stories of resilience and strength. Not only was I able to repair mobile home floors and build access ramps so that home would be a safe place for these families, I was also able to build relationships that were meaningful. For some of my clients, the Home Repair team were the only people they had talked to in some time and they were grateful for some company as well as new floors. I worked harder than I had ever worked before to make a difference for those families, and to take what I had learned to advocate for folks like them across the county.

I knew that by the end of my second year of service I could not say goodbye to our affiliate, the coworkers who had become like family, and the mission that made me excited to go to work every day. I was fortunate enough to have a combination of great timing and supportive leadership on my side to make my transition to full-time staff seamless. I was hired as the Home Repair Supervisor for our Aging in Place projects to continue the work I had been doing as an AmeriCorps member, with plans in place to transition away from direct service work and into the Fund Development team in the spring. I am filled with gratitude every day for the work that I get to do. I believe in this mission, I believe in the incredible staff I am lucky enough to work with and learn from, and I believe that we can make a change in affordable housing in Asheville – together. AmeriCorps changed my life and I am so glad I landed at Asheville Area Habitat for Humanity.

My heart in a photo. Our team was so close after spending a really tough year together. We accomplished an incredible amount, bolstered a pilot program in its second year, and made a huge amount of change for so many families. I consider these folks to be my second family – we saw each other every single day, knew each other so well, and navigated challenges and successes as a team. I am grateful all the time that AmeriCorps gave me these strong, kind, thoughtful hearts to work with.

2019.2020 Team

The fall 2019-spring 2020 construction staff looking cute for the holidays out at the Curry Court jobsite. The construction staff is like a family and any one of these people I can count on as my coworker and friend. They are a special group with incredible talent and passion for this work. I learned so much from all of them during my time as an AmeriCorps!

 

 

 

 

 

 

 

 

 

 

 

 

 

 

p.s. One of the most fun things about AmeriCorps is Build-a-Thon. Every AmeriCorps member from every Habitat affiliate in the US comes together to build for a week. Imagine summer camp meets construction, meets a crash course in social justice and advocacy. It is an incredible feeling to stand in a sea of hardhats, surrounded by hundreds of people who have committed, just like you have, to serve their community in a tangible way. It is humbling and empowering and I wish everyone could have such an experience.

Taken at Build-a- Thon 2019 in Wake County, NC. The dream team of AmeriCorps! It was so much fun to go to Build-a-Thon together. We got to spend extra time with each other, we made friends with folks serving all over the country, and we got some sweet tan lines. This is a hardworking and dedicated group right here, I feel lucky to have worked with each of them! L to R: Kaitlyn, Nora, me, Mackenzie and Billy.

 

Interested in serving as an AmeriCorps member with Asheville Habitat? Click here to see the opportunities.

AmeriCorps Stories: Lauren Rozman

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“When I told my family and friends I was starting an AmeriCorps position, their response was mostly “Ummmmm, why?” What they thought was taking a step backward for me, ended up being a huge leap forward.”

The Service Experience – Thus Far

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This reflection was written by AmeriCorps Member Thomas Brennan. He works on Asheville Habitat’s New Home Construction team.

“This first quarter has been an amazing experience for me as I worked on all of the houses in our Candler neighborhood (Curry Court), which includes 4 single homes and 8 townhomes. In these past few months I started learning all of the construction skills I want to learn and use as I develop my career – including wall framing, stucco, flooring, painting, roof installation, insulation and more.

I have made more 80-year old friends than I ever would have thought! And I have worked with, and learned about, some of the amazing future homeowners as they slowly picked away at their “sweat equity” hours.

My time so far has been meaningful to me in a few ways, the first being it has been extremely beneficial in helping me start to understand what type of field I may want to go into. One of the reasons I wanted to take on this experience was to see if I enjoyed doing construction and to see how the whole project was run. I have learned so much, and I have also gathered priceless tips, stories, and advice from my many volunteer friends.

The second reason is that I have learned so much about affordable housing and our community. I was not aware of the lack of affordable housing and the unfortunate reasons behind it. This new knowledge has pushed me to further help our future homeowners, and made me start thinking about ways to address the problem and consider alternative solutions. As I drive around and explore new areas I am now always considering prices of land/buildings and what could be turned into housing alternatives.

The third reason my service so far has been meaningful, is hearing how thankful the future homeowners are, and how their lives will be changed. What they may not realize is I am just as thankful for them and their stories. They will continue to stay with me and influence my life as well.”

Want to hear from other AmeriCorps members who have worked with us in the past? Watch this video.

 

Serving Country and Community

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On Veterans Day and every day, we are grateful for the veterans on our staff and in the ranks of our volunteers who serve our community every day.

Welcome This Year’s Service Members!

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By Maddy Alewine, Communications Specialist

Asheville Area Habitat for Humanity is pleased to add seven new team members who, through programs including AmeriCorps, VISTA, and Hands and Feet of Asheville, are beginning their year of service. Service program participants significantly increase Asheville Habitat’s ability to empower Buncombe County residents with affordable housing.

Their impact is felt in nearly every corner of the organization. On the construction side, Jennie Goldenberg and Chris Nolan have begun their year with the Home Repair team and will be joined by another AmeriCorps member, Lucas Hanson, in October. Accompanying Asheville Habitat’s three full-time Home Repair staffers, the AmeriCorps members double the team’s efforts to reach the fiscal year goal of 70 families served through the Home Repair program.

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Americorps Mackenzie Hampson served from 2018-2019 with the New Home construction team.

“We would not be able to meet this aggressive goal without the increased capacity provided by our AmeriCorps members,” notes Home Repair Manager Joel Johnson. “Specifically, having AmeriCorps members has enabled us to work with partner agencies to do more Aging in Place work in the past 12-18 months. This program serves some of the most vulnerable people in our community and is an increasingly large part of our team’s work.”

On the new home side of construction, Thomas Brennan is now leading volunteer groups in the building of new affordable homes at Curry Court in Candler. And in the administrative office, Krysta Osweiler, Cecily Schenimann, and Deanna McDonnell are working behind the scenes on volunteer management and recruitment, family services support and outreach, and office management.

While Asheville Habitat benefits from the generosity of these talented and driven individuals, participants benefit too. They look back

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Sydney Monshaw, AmeriCorps member from 2017 – 2019 spent two terms with Home Repair. She was recently hired on full-time as a Home Repair Supervisor.

at their service year as immensely rewarding and a powerful growth experience. In the past two years, after completing their terms, three AmeriCorps members were hired on as full-time Asheville Habitat staffers in the ReStore, in new home construction, and in the Home Repair department. Other service year members have gone on to graduate school, joined the workforce, or signed on for another year of service with Asheville Habitat or elsewhere.

Ryan Bing, an AmeriCorps member in 2017-2018 with Asheville Habitat’s Home Repair team, went to graduate school at Clemson University after completing his service year. During his year repairing homes in all corners of Buncombe County, he learned a wide range of technical skills as well as a lot about himself, he said.

“Honestly the nature of our job and the nature of Home Repair, involves doing a lot of unpleasant things sometimes and it can be incredibly humbling,” Bing said. “Not doing it specifically for a thank you or a salary or something like that- is something you can really carry forward in many aspects of life.”

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Ryan Bing, right, working alongside a volunteer during a community project at Asheville High School.

ReStore Shopping 101

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By Marty Steinberg

“Shopping at the ReStore isn’t like shopping at other stores,” ReStore General Manager Scott Stetson reminds his staff members. “First time shoppers might not know how the green tags work or they might inadvertently walk into the work area. It’s our job to help them navigate the concept of the ReStore.”

It’s true: a first time shopper at the ReStore is generally amazed and impressed, but sometimes a bit confused. Will they have what I’m looking for? Where should I look? What do I do when I find it?

If you’ve come for hardware, large appliances or building supplies, downstairs is the place to be. The lower showroom also features rugs, office furniture and sporting goods, as well as a selection of new tile, vinyl, and laminate flooring and discounted energy efficient light bulbs.

Small items can easily be placed in a shopping cart but large items generally will have a green tag affixed to the item with a date, description and price of the item. The tags are perforated in the middle and if you want to purchase a large item, just separate the bottom part of the tag and bring it to the register. After you’ve purchased an item we can hold it for up to five days so you can make arrangements to pick it up.

If you’re looking for furniture or housewares you may want to walk straight through the lower level to get to the upper showroom. As you proceed to the upper showroom, you’ll see our “mission wall” along the right wall of the lower level and you’ll come to our “donor atrium” once you’ve reached the upper level. Restrooms are located on the left, just before the doors to the upper showroom.

Reconditioned mattresses, new metal bedframes and more LED light bulbs are available upstairs, along with Asheville’s #1 used furniture store (according to Mountain Xpress, Best of WNC) and a large selection of kitchen supplies, linens, lamps, artwork, electronics and jewelry.

On your right, just past the art wall, is the Silent Auction, where shoppers may place bids on some of the most interesting items donated recently. The silent auction recently passed a huge milestone: as of March 20, 2019 one million dollars has been raised since it’s 2005 inception!

If you keep walking back and look left you’ll find our bookstore: it’s a store within a store! Offering much more than just books, it has movies, compact discs, vintage vinyl and Warren Haynes Presents: The Christmas Jam memorabilia. You can even buy a cup of fair trade Guatemalan coffee or tea to enjoy while you browse or sit and page through a book. Proceeds from the sale of this coffee and tea, as well as Guatemalan handicrafts (also in the bookstore area), go to Habitat for Humanity Guatemala to provide coffee farmers with Healthy Home Kits (water filters, smokeless stoves and sanitary latrines).

A few additional tips will help you to shop like a ReStore regular – the kind of shoppers who bring a sharp eye and a pick-up truck when they come to look for bargains!

ReStore regulars know that they should jump on a bargain when they see it. Most people learn the hard way: you walk by an item thinking that you’ll get it on the way out, then you see it going by in someone else’s cart. Bringing a friend to watch an item for you while you ask a staff member or volunteer for help is a great strategy.

New products arrive every day that we’re open, so feel free to check back regularly. We are glad to help you find what you’re looking for on our sales floor: the one thing we can’t do is look through the work area where items have yet to be tested, researched, cleaned and priced.

We’re also glad to clarify a price if there’s any question, but we won’t lower a price on request. If an item sits on the sales floor too long – generally about two weeks from the date it was priced – we may decide to lower the price on our own, so feel free to check back on another day if an item you see is priced above your budget.

Shopping at the ReStore is a great way to stretch your budget, keep usable items out of the landfill and support the mission of Asheville Area Habitat for Humanity. In 2018, the ReStore diverted 1,800 tons of usable items from the landfill, provided 25 living wage jobs and raised funds to build affordable homes in partnership with hardworking families. The ReStore is able to have such an impact thanks to our donors, volunteers, staff members and of course, our satisfied customers.

To learn about the ReStore here.