Job Description: Operations Associate

Under supervision of Human Resources Manager and Office Manager, this associate performs a variety of human resources (HR) and office duties, maintains I9 files and Paid Time Off (PTO) requests, enters and maintains computerized Personnel data, provides reception area coverage and performs administrative tasks that include, but are not limited to, processing inbound and outbound mail, record keeping, and file management. This position will also assist the Finance department with special projects.

Committed to the mission of Asheville Area Habitat for Humanity (AAHH), the incumbent will have a minimum of 3 years of experience in HR and office assistance, techniques and knowledge of modern office practices, computer software, and office equipment.


  • Excellent organization skills
  • Excellent data entry skills
  • Excellent knowledge of Microsoft Office, including Excel, Word and Outlook
  • Exhibits accuracy and attention to detail in all areas of work
  • Volunteer coordination experience preferred
  • Bilingual preferred (Spanish or Russian)
  • Able to communicate clearly and effectively, both orally and in writing
  • Able to work effectively as part of a team
  • Able to understand and carry out oral and written instructions, with minimum supervision
  • Secures and maintains confidential information


1.       Update vacation calendar.

2.       File PTO requests after payroll is completed.

3.       Organize and maintain I9 files.

4.       Reconcile monthly benefit invoices.

5.       Update personnel directory and staff photo wall.

6.       Update staff information in DonorPerfect.

7.       Assist with monthly newsletter, annual birthday list and annual PTO spreadsheet.

8.       Weekly filing of personnel files.

9.       Assist with HR events, like Open Enrollment and Staff appreciation.

10.   Perform other duties as may be assigned.


11.    Provide reception area coverage including the following:

    • Manage intake of applications
    • Direct and respond to inquiries by phone or walk-in visitor
    • Maintain supply of lobby materials

12.   Maintain an inventory of office and kitchen supplies, taking weekly inventory and insuring appropriate levels of supplies.

13.   Assist with recruiting, training and managing office volunteers.

14.   Perform administrative tasks that include but are not limited to: processing inbound and outbound mail, record keeping, and file management.

15.   Collect expired subcontractor COIs (WC and GL).

16.   Manage working space in mailroom, taking ownership of space with attention toward function and tidiness.

17.   Assist with management of office equipment including service and maintenance scheduling, supply orders, and troubleshooting for staff.

18.   Manage, schedule and coordinate conference room guests.

19.   Perform other duties as may be assigned.

This is an entry level position. Schedule is Monday – Friday 8:30am to 5:00pm. Pay rate is $15.80/hour.

All candidates who have received an offer of employment will be required to undergo testing for commonly abused controlled substances in accordance with our Drug screening and Drug-Free workplace policy as well as Sex Offender and Criminal Background Check.

To apply, email your cover letter and resume to No walks-ins or phone calls, please.